Despite the options to attend on our new dates, transfer a badge to Austin 2021, receive a no-expiration voucher, or sell/transfer a badge without a feee, we know that some attendees still prefer a refund. While we want to work with everyone as much as possible on a resolution everyone is happy with, we are maintaining the terms and conditions agreed to during the purchase process that indicate all badges are non-refundable for any reason but that provide non-expiring credit vouchers for future events. We are also taking our cue from many of the other conferences, festivals, and concerts that have postponed and are maintaining a similar credit policy.

We will send regular updates as we re-confirm speakers and podcasters in our current lineup. It is possible that some of the speakers we have already announced may not be able to attend CrimeCon 2020 on our rescheduled dates, but the new dates also open up huge new possibilities for highly sought-after guests with previous scheduling conflicts! We will make updates on the speaker page as necesssary but, so far, all speakers we’ve heard back from have been excited to attend our fall program.

CLICK HERE to rebook your hotel reservation. If you are staying at the host hotel (the World Center Marriott) under a reservation you booked within our group, you will receive a cancellation email from them that includes the link above to rebook your room for the new weekend. The rate ($199 inclusive of resort fee) will be the same. Room availability is more limited on these new dates so please rebook your reservation ASAP. No deposit is needed and rooms are fully cancellable. To manage your reservation by phone, please call 800-399-7629.

Most airlines have relaxed their rescheduling and flight credit policies. Please contact your airline carrier to discuss your options. Click here for additional resources regardling various airline policies.

No. If you would like a new confirmation, you can email us at any time and request it.

Yes, you will receive an email notification when your CrimeCon Orlando badge has been cancelled and a second email notification with your CrimeCon Austin confirmation information. You will receive both within 14 days after your form is submitted. 

Vouchers may only be used toward registration to any upcoming CrimeCon event (as listed on www.crimecon.com/events). It does not apply to CrimeCon merchandise, travel or lodging. Vouchers cannot be returned, refunded, or reloaded and cannot be redeemed for cash. If you do not use the full amount of the voucher in a single transaction you must email us (questions@crimecon.com) so that a new voucher code for your balance can be provided. Voucher credits can only be sent to the original purchaser. Once issued to the original purchaser they are no longer tied to a name and may be freely transferred or sold. We are happy to confirm a code validity for transferor/transferee but otherwise do not get involved in the process.  Vouchers have no expiration.

Please allow up to 14 days. Your voucher will be sent to the email address you registered with. Please be sure to check your spam folder.

Once issued to the original purchaser, voucher codes are no longer tied to a name and may be freely transferred or sold. We are happy to confirm a code validity for transferor/transferee but otherwise do not get involved in the process. Once you've located a purchaser please use this form to start the transfer.

Yes, you can transfer your badge to another person and/or sell it. We are waiving all transfer fees as part of this process. Once you've located a purchaser, please use this form to start the transfer. It will automatically complete the transfer once the purchaser enters their billing information. Their card will be charged, and yours will be refunded in full.

The submission form will close on May 15, 2020.

The submission form will close on May 15, 2020 and you will not be able to transfer your badge to CC21 Austin. However, if you need to cancel you will still have the option to transfer your badge to another person or receive a voucher up to 72 hours before the start of the event. Please read the full Terms & Conditions for all details.